FAQ

Frequently Asked
Questions

First Time QuestionsAll Other FAQGeneral RulesBouldering Wall Rules
Don't worry, here's some help

First Time Questions

All you need to do is show up and fill out a waiver to start climbing! Here are some first timer FAQ:

How Much Is A Day Pass?
  • Adult Day Passes (13 Years & Older): $19
  • Youth Day Passes (12 Years & Younger): $13
  • Harness & Climbing Shoe Rental: $4 each
Are masks required?

No, masks are not required at our facility.

How long does it take to get climbing?

If you fill out your waiver ahead of time (click HERE to fill it out): 15-20 minutes.

If you fill out your waiver at the gym: 20-30 minutes.

Included in these times are our first time gym orientation. In this orientation you will be taught how to belay (manage our rope systems), use auto-belays, and proper bouldering technique.

What do I need to bring?

You don't need to bring anything, as long as you wear comfortable clothes and shoes, all you need is a can-do attitude! We offer shoes for rent, but as long as your shoes are closed-toed you're welcome to wear them. Barefoot climbing is not allowed under any circumstance.

Do I need to bring my own gear?

No! For $6.00 you can rent our gear package which includes shoes and a harness.  For $3.00 you can get just shoes or just a harness. Everyone who is participating in our rope climbing areas must use a harness.

What does a day pass get me?

A day pass gets you unlimited access to the gym while we're open. You're welcome to leave the gym to visit the surrounding downtown Frisco areas and come back. (Note: the day pass only gives you come and go access for the day it is purchased on.)

Who can boulder?

Anyone over the age of 16 may boulder, or if you are part of one of our team programs. Bouldering is a privilege and we can rescind the right to it.

Who can belay?  

We offer belay lessons to anyone over the age of 13, but it is at our instructor's discretion to decide if they are allowed to or not. If we feel that an individual doesn't understand proper be​lay technique they will not be allowed to belay.

Is there an age limit for who can climb?

No, we've had kids as young as 2 and people as old as 80 come and climb. Everyone is welcome!

​Do I need to make reservations?

We only require reservations for birthday parties or any group over 10 people; Otherwise come in any time we're open!

More Frequently Asked Questions

All Other FAQ

Are masks required?

No, masks are not required at our facility.

Do I need prior climbing experience before I climb at Canyons?

No, we have an orientation designed to teach you the basics of climbing and belaying safety.​ If it's your first time in the gym click here for more information.

Do I need to bring my own equipment?

If you have your own equipment you are more than welcome to bring it! Otherwise we offer rental gear onsite if you need it.

If I'm a member, may I bring a friend to climb?

Members are allowed to bring one first-time guest per day free of charge, as well as one returning guest per month. Gear rental is included.

Do you have autobelays?

Yes, we typically have 4-5 autobelays set up around the gym available for climbers to use if they do not have a belay partner.

Is there an age or weight restriction to climb?

There is no age restriction, but they must weigh at least 30 lbs. to wear a harness. Our autobelays and ropes can support up to 300 lbs.

May I climb in the morning and return to climb in the evening?

Yes, with the purchase of a day pass or as a member you may come and go as you please.

May I bring a group to climb?

Yes, we offer group sessions with a custom climbing experience tailored to you and your group's needs. No previous experience is required and we provide all the necessary climbing gear. Book a group by phone or email, at least 2 weeks in advance.

Do you offer climbing lessons?

Yes, we offer a variety of lessons including:

  • Several youth programs​
  • Private lessons
  • Lead lessons

Click on each to learn more OR speak with a staff member for more information!

General Rules

Canyons Climbing Gym Rules

Climbing is an inherently dangerous activity - please take time to read and follow the rules of this facility for both boulder and rope climbing. While climbing at Canyons Climbing Gym, you (and any youth whom an adult is responsible for) assume all risks associated with climbing. The padding will not prevent injury or death. Please exercise common sense and caution.

  • Everyone must check in at the front desk.
  • First time visitors are required to fill out a waiver.
  • If you are not 18 years old, your waiver must be signed by a parent or legal guardian (waivers are a legal document).
  • Children 12 and younger will not be permitted to belay, and must be actively supervised by an adult.
  • Floor anchors are required for top rope climbing, especially if there is a significant weight difference between belay partners.
  • No running or horseplay.
  • Shoes and shirt must be worn while climbing.
  • Mats are active climbing areas, please pay attention and use caution at all times.
  • No food or drink on the mats.
  • Do not climb above, below, or close to another climber.
  • Do not sit, stand or walk in the area a climber might fall or swing to.
  • No climbing while under the influence of alcohol or drugs.
  • You must be 16 years or older to use the bouldering area.
  • Respect staff, coaches, and fellow climbers at all times.
  • If you see a guest practicing unsafe climbing technique, please alert a staff member.
Bouldering wall rules

Bouldering Wall Rules and Guidelines

First time bouldering at Canyons? We offer a quick and easy bouldering orientation for free. All you have to do is ask any staff member at the front desk to help you out.

  • You must be 16 years or older to use the bouldering wall. Exceptions to this are any of our youth and team climbers.
  • Bouldering is climbing without a rope, every fall is a ground fall which could result in serious injury.
  • To reduce the risk of injury follow these guidelines:
  • Down climb instead of dropping
  • Make sure your landing zone is clear
  • Use a spotter and proper falling techniques
  • If unsure of anything ask a staff member
  • Never sit or stand underneath the bouldering wall. Climbers may fall unexpectedly, so stay at least 6 feet from the wall when not climbing.
  • Proper fall techniques can reduce the risk of injury. Proper fall technique includes:
  • Staying relaxed. Keep arms and legs slightly bent to absorb fall shock.
  • Do not use your hands to break your fall
  • Do not attempt to land standing up.
  • Keep your knees soft and always roll onto your back and butt.
  • Bouldering routes are rated differently than top rope routes. Using the V-scale routes begin with V0. The higher the number (V3, V5, V7, etc) the harder the route.
  • Do not top off the route. Always down climb before following proper fall techniques.
  • No food or drink are allowed on the mats.
  • Children are not allowed to play on the mats. Should this occur please let a staff member know.
  • Remember, bouldering grades are subjective to each climber. Try any route that looks fun to you!

Fill out A Waiver and climb today!

Fill Out A Waiver